Airlines have paid passengers total compensation of around VND10 billion (US$450,000) since July for delayed flights after the Ministry of Transport issued a circular making such fines mandatory.
According to the Viet Nam Aviation Authority, the rate of delayed and postponed flights during the period was 15 – 20 per cent.
“Ninety per cent of delayed flights is because of aircraft coming back late and 5 per cent is because of technical faults,” the Nguoi Lao Dong (Labourer) newspaper quoted Pham Vu Cuong, deputy director of HCM City’s Tan Son Nhat International Airport Authority, as saying.
Delays caused by airport problems like waiting for passengers or traffic congestion are rare, at just 2 – 3 per cent, he said.
The general director of a budget airlines said carriers did not want to delay flights since they pay a lot of money to buy or lease airplanes and to pilots and cabin staff.... Read More
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